We are here to help you. 24 hours a day, 365 days a year.
Contact us
24/7 Medical chat
Online free assistance calls
Claims management
Account and policy consultation
Travel assistance 24/7
You can contact the travel assistance team 24 hours a day via:
The Heymondo App (free call when connected to a stable internet connection).
Or by calling the assistance phone number provided in your policy. You can access your policy through the purchase confirmation email or in the customer area on the website here.
Business contact
For general inquiries, reach out to us via:
+34 627 28 33 66 WhatsApp (text only)
Or use the chat bubble in the bottom right corner of the website.
We will respond as soon as possible within our business hours, Monday to Friday, 09:00 to 18:30 (GMT+1).